Our Services
E- Commerce and Retail Order Fulfilment Solutions. We provide very high-speed order fulfilment service through quick order processing, pick and pack and door step delivery to a customer. We put into consideration safety and security of the deliverable. We have expertise in Express delivery, scheduled delivery, medical courier, packaging services. We have a very competent team of in-house customer Care Team responsible for placing outbound calls and receiving inbound calls, scheduling orders and resolving any issues and complaints raised by customers, we preserve your current customer relationship, assist in informing prospects/potential customers and facilitate your order management. We do this while preserving your brand and Independence.
Cash on Delivery services. Cash on Delivery (COD) involves final customers making payments upon receiving their orders. We have expertise in handling cash on delivery services backed by state of art tools and integration with our banking network to allow effective COD Delivery service and timely cash Remittance to our Clients. Our COD Service is very reliable and highly secured.
Door step delivery services. Our last mile delivery service allows E-commerce businesses to sell their product countrywide in Tanzania, Malawi and Zambia at ease enabling them to reach new markets, grow their businesses while cutting down on costs. We have very competent and dedicated staff at all levels.
Pick and Pack Solutions. The company packs orders in environmentally friendly packaging materials. We ensure the product is well packed and safe as well as privacy of the customer is put under consideration. At every step we put our customer first, customer satisfaction is our priority.
Warehousing Services. Big Client Warehousing solutions is very secured with enough storage space to meet all your desired storage needs. Our warehouse is well maintained and has all the necessary warehousing facilities whether for pallet storage, chilled storage, storage and distribution. The warehouse is under constant protection and monitoring. We employ the best warehouse and fleet management technology to our clients.
Express Courier Services. With a surge in e commerce and retail businesses in Africa, there is demand for courier services. We have our branches spread countrywide in Tanzania, Malawi and Zambia to allow same day delivery and handling of Reverse Logistics. We make sure customers have a reliable and standardized experience.
Dropshipping services. Big Client is your best dropshipping service provider; we source products directly from the best factories and manufacturers in China, and provide transportation from China to Tanzania, Zambia or Malawi. Our order fulfilment process as a whole is sculpted around simplicity, effectiveness and efficiency.
Medical Courier. We understand each industry has its own requirements in relation to courier, storage, packaging and order fulfilment. We understand Medical and Pharmaceutical products have their own rules and regulations that must be adhered to when it comes to storage, packaging and transportation. At Big Client we understand all these. We are well equipped to serve the medical industry.
Air and Water Cargo Freight Services. We work with carefully Vetted and Very efficient Carriers that are fast, secure, and reliable to ensure flexible and efficient air or water shipping at all times.
